Delivery and Shipping Policy
Order Processing:
- All orders are processed within 24 hours of order confirmation.
- Orders received after 6:00 PM (local time) will be processed on the next business day.
Delivery Time:
- We strive to deliver all orders within 2 to 5 Business Days of order confirmation.
Shipping Partners:
- We have partnered with reputable courier services to ensure reliable and efficient delivery.
- Customers will receive a tracking number once the order has been dispatched, allowing them to monitor the delivery status.
Shipping Charges:
- Shipping charges are calculated based on the weight of the products and the delivery location.
- Customers can view shipping costs during the checkout process before completing the purchase.
Delivery Attempts:
- Our courier partners will make multiple attempts to deliver the package.
- If delivery is unsuccessful after several attempts, the package may be returned to our warehouse. Additional shipping charges may apply for redelivery.
Delivery Confirmation:
- Customers will receive a confirmation email once the order has been delivered to the specified address.
- It is the customer’s responsibility to ensure someone is available to receive the package at the provided delivery address.
Delayed Deliveries:
- While we strive to meet our 48-hour delivery commitment, unforeseen circumstances such as weather conditions, natural disasters, or other external factors may cause delays. We appreciate your understanding in such situations.
Customer Support:
- For any inquiries regarding your order or delivery, please contact our customer support team at support@mygiftfiesta.com/0092 309 109 4497 during business hours.
Returns and Refunds:
- Please refer to our Returns and Refunds Policy for information on returning products and obtaining refunds.